Refund policy

Return & Exchange Policy

We want every Hermias piece to be treasured for years to come.

If for any reason your purchase is not suitable, we accept returns on unworn items within 14 days of delivery.

To begin a return or exchange, please contact us at
info@hermiasjewelry.com with your order details. Our team will guide you through the process.

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Conditions

To be eligible for return, items must be:

• Unworn and in original condition
• Returned in original packaging
• Accompanied by proof of purchase

Custom and bespoke pieces are final sale and cannot be returned or exchanged.

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Process

Once your request is received, our team will review and provide return instructions.

Approved returns must be shipped back securely using a trackable service. Once received and inspected, your refund will be processed to the original payment method.

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Need Assistance?

If you have any questions regarding your order, our team is available to assist you.

info@hermiasjewelry.com
Monday – Friday, 6:00 AM – 5:00 PM PST